Cybernance Corporation (“us”, “we”, or “our”) operates at https://www.cybernance.com/ (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use industry leading means to protect your Personal Information, we cannot guarantee its absolute security.
Cybernance Security Practices align with the standards put forth in The National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF). Cybernance uses its own platform to manage cybersecurity and conducts compliance assessments to our cybersecurity policies & procedures on a quarterly basis.
Cybernance takes special precautions with Customer data related to their use of our software. Such data is encrypted at all times in transit and in storage. When necessary, records of Customer software usage will be transmitted to authorized legal counsel and will be done so using private connections.
Cybernance uses a number of service providers whose Privacy & Security Policies are available upon request. Cybernance also uses its own platform to assess 3rd parties for cybersecurity measures before use of any Cybernance systems or data.
- A written complaint must be forwarded to Cybernance Security Officer within six (6) months of the time the complainant first became aware of the alleged breach. The complaint must specify details of the alleged breach.
- The Cybernance Security Officer must make a determination on the complaint within forty-five (45) days of receipt of the complaint, and advise the complainant in writing.
- If the Cybernance Security Officer determines that there has been a breach of the Privacy Principles, he or she will, upon notification of the determination to the complainant, will advise Cybernance Executives in writing of any action required in order to remedy the breach. If the breach is capable of being rectified and is not rectified within thirty (30) days of the advice from the Cybernance Security Officer, the Cybernance Security Officer must inform Cybernance Executives.
- The Cybernance Security Officer will keep a record of all complaints. This will comprise a register and file records that will be securely stored.